Technician pay plans: hourly, flat rate and commission
How the common technician pay plans work, what each one rewards, a worked example comparing them, and the legal basics to check before you switch.
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Practical advice on quoting, pricing, memberships and getting paid, for owners of home-service businesses.
How the common technician pay plans work, what each one rewards, a worked example comparing them, and the legal basics to check before you switch.
The customer messages and office tasks a home-service business should automate first, when each one should go out, example wording, and the guardrails that keep automation from annoying customers.
Why so many service quotes go quiet, and a practical system for sending estimates faster, presenting them clearly and following up in a way that wins work without pestering anyone.
A calm, step-by-step process for overdue invoices, from the first reminder to payment plans, final notices, liens, small claims and knowing when to write it off.
How roofers, painters, lawn crews and other outdoor trades can set weather limits, decide early, reschedule fairly and keep customers informed when the forecast turns.
The signs that a one-person service business is ready for its first hire, a worked example of the true cost of a technician, and what to set up before day one so the hire actually frees you up.
Where good technicians actually come from, how to write a job post they answer, and an interview process that shows you who can do the work.