Get paid on the spot: a field guide to faster payments
Practical habits for collecting payment at the job, cutting down on unpaid invoices and choosing the right way for customers to pay.
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Guides for home-service owners tagged "payments".
Practical habits for collecting payment at the job, cutting down on unpaid invoices and choosing the right way for customers to pay.
How Tap to Pay lets technicians take contactless cards and phone wallets on their own phone, which devices work, what it costs compared with other ways to get paid, and how to roll it out to a crew.
What a customer portal does for a home-service business, which features customers actually use, how to keep sign-in painless, and how to get customers to use it instead of calling.
Which jobs need a deposit, how to size it from your real up-front costs, what to put in writing, and the state rules to check before you collect.
When to ask for payment on completion, when net 15 or net 30 terms make sense, how to decide who gets credit, and how to write terms customers actually follow.
How contractors bill large jobs in stages, by milestone or percent complete, how retainage works, and a worked example from first invoice to retainage release.
How to keep clean books as a contractor or home-service owner without becoming an accountant, including a simple chart of accounts, job costing, receipts and a routine you can stick to.
How customer financing works for home-service jobs, the difference between contractor lending programs and pay-over-time at checkout, what it costs you and how to offer it honestly.
A calm, step-by-step process for overdue invoices, from the first reminder to payment plans, final notices, liens, small claims and knowing when to write it off.