A Service Fusion alternative with AI and a website
Both publish their prices and neither charges per technician. ServFlo starts lower and includes an AI assistant and a website on Grow.
The short version
Service Fusion publishes three plans with unlimited users, with job costing and inventory from Plus and an Open API on Pro. ServFlo starts at a lower price, never counts technicians, and adds an AI assistant, an AI-drafted website and memberships on its Grow plan; it limits office users by plan instead of giving everyone unlimited seats.
The short answer
Is ServFlo a good Service Fusion alternative?
Yes, especially for smaller teams. Both publish their prices and neither charges per technician. ServFlo costs $49–$449 a month and Service Fusion $245–$627 a month billed monthly. Service Fusion gives unlimited users on every plan; ServFlo gives unlimited technicians and counts office users, and adds an AI assistant, a website and memberships on Grow.
ServFlo vs Service Fusion: side by side
What you get with each, and what it costs.
| Feature |  | Service Fusion |
|---|---|---|
| Pricing | ||
| 10 technicians + 3 office usersServFlo: technicians are never counted. Connect includes 2 office users and Grow includes 3; extra office users are $35/mo each on any plan. Monthly billing; yearly billing is two months free. Service Fusion: every plan has unlimited users, so the team costs the plan price: Starter $245/mo, Plus $382/mo, Pro $627/mo, billed monthly. | $164/mo on Connect (with 1 extra office user), $249/mo on Grow | $245/mo on Starter |
| Technicians | Unlimited on every plan | Unlimited users |
| Office users | 1, 2, 3, 5 by plan, then $35/mo each | Unlimited users |
| Free trial | 14 days of Grow, no card needed to explore | Demo on request |
| Run the work | ||
| Scheduling and dispatch | Yes | Yes |
| Quotes with options | Every plan, good / better / best | Estimate options, all plans |
| Online booking | Connect and up | Not listed |
| Job costing and inventory | Pro plan | Plus and up |
| Technician mobile app | iOS and Android, works offline, English and Spanish | Offline Mode for technicians |
| Get paid | ||
| Card payments | Yes | Integrated payments, all plans |
| Accounting | QuickBooks Online or Xero, Connect and up | QuickBooks Online and Desktop, all plans |
| Progress and recurring invoicing | Progress invoicing on every plan; recurring billing with memberships on Grow and up | Pro, or add-on |
| Grow | ||
| Memberships | Grow and up, with autopay | Service agreements |
| Website builderServFlo drafts the site with AI from your business details, with templates for 27 trades. | Grow and up, with custom domain | Not listed |
| ReviewsServFlo offers Google to every customer after they rate the job, whatever rating they gave. | Review asks on every plan; Google review replies with AI drafts on Grow and up | Online reputation management |
| AI | ||
| AI assistant | Flo, Grow and up, takes actions you approve | Not listed |
| AI phone answeringService Fusion's page describes an AI answering service that books appointments into the schedule; its price is not listed. ServFlo: the AI receptionist needs the phone system (any plan, first number included). Call and AI receptionist minutes are billed monthly at cost + 20%, and its AI use draws on your plan's AI credits. | $99/mo add-on, with the $49/mo phone system | AI phone answering service |
| Phone system | $49/mo add-on, any plan | Integrated voice and text on Plus and Pro |
| Use from ChatGPT or Claude | Pro plan: connect your own ChatGPT or Claude, with approvals before it spends, sends or deletes | Not listed |
| API | REST API, MCP server and signed webhooks on Pro | Open API on Pro |
Service Fusion details from its public website, checked November 2026. See sources below.
Why teams switch
Why choose ServFlo over Service Fusion
A lower starting price
ServFlo starts at $49 a month and a 10-technician team runs $164 on Connect (with 1 extra office user). Service Fusion's Starter plan is $245 a month.
An AI assistant in the plan
Flo comes with Grow: ask about your numbers or have it draft quotes and reschedule visits, and approve every change. On Pro, your own ChatGPT or Claude can run ServFlo too.
A website drafted for your trade
ServFlo writes a first draft from your services and service area, with templates for 27 trades, on your own domain, with online booking built in.
Memberships with autopay
Maintenance memberships with included visits, member pricing and autopay are on Grow at $249 a month.
When Service Fusion may be the better fit
Service Fusion is a good fit if you want unlimited office users as well as technicians, need QuickBooks Desktop, or want job costing and inventory without going to a top plan.
Pricing
Service Fusion's published plans
Service Fusion publishes its prices. Every plan has unlimited users, plans are month-to-month and annual billing saves 15%. Add-on prices are not listed.
Starter
$245/mo
Unlimited users. $208/mo billed annually.
Plus
$382/mo
Unlimited users. Adds job photos, inventory, job costing and integrated voice and text. $325/mo billed annually.
Pro
$627/mo
Unlimited users. Adds Open API, custom and eSign documents, customer web portal, progressive and recurring invoicing. $533/mo billed annually.
Add-ons
Not listed
ServiceCall.ai and GPS fleet tracking on every plan; some Pro features as add-ons on lower plans.
Switching
Moving from Service Fusion
- 1
Import your Service Fusion data
Export your customers, jobs and invoices from Service Fusion as spreadsheets (CSV or Excel), then upload the files to ServFlo. Choose "Other spreadsheet", and ServFlo recognizes what each file holds, AI maps the columns, and you check a preview before anything is imported. Undo is there for 7 days, and a re-run on switch-over day updates records instead of duplicating them.
- 2
Import your pricebook
Bring your services and materials in from a spreadsheet. The CSV import checks every row first and shows what it will change before anything is saved.
- 3
Set up your schedule and team
Add your technicians (free on every plan), set your booking arrival windows and enter the upcoming jobs and recurring visits on the dispatch board.
- 4
Go live
Your technicians install the ServFlo app on iPhone or Android, your customers start getting reminders and pay links from ServFlo, and you cancel the old subscription when you are ready.
ServFlo vs Service Fusion questions
Something else on your mind? Ask us and a person will answer.
How much does Service Fusion cost?
Service Fusion publishes three plans with unlimited users: Starter $245, Plus $382 and Pro $627 a month billed monthly, or $208, $325 and $533 a month billed annually (15% off). Plans are month-to-month.
Is Service Fusion cheaper than ServFlo?
Usually not for small and mid-size teams. 10 technicians and 3 office staff cost $245 a month on Service Fusion Starter and $164 on Connect (with 1 extra office user) or $249 on Grow a month on ServFlo. A team with many office staff may pay less on Service Fusion, which does not count users.
Is there a Service Fusion alternative with AI?
ServFlo includes Flo, an AI assistant that takes actions you approve, from Grow, plus an AI receptionist add-on ($99/mo with the $49/mo phone system). On Pro you can run ServFlo from your own ChatGPT or Claude.
Does ServFlo's technician app work offline?
Yes. The ServFlo Tech app for iPhone and Android keeps today's and tomorrow's jobs on the phone, and everything you do is saved there first, then sent when there is signal. Service Fusion also announced an Offline Mode for its app in June 2026.
How do I move from Service Fusion to ServFlo?
Export your customers, jobs and invoices from Service Fusion as spreadsheets and upload them in Settings → Import your data. ServFlo recognizes each file, AI maps the columns, and you check a preview before anything is imported (undo is available for 7 days).
Sources
- Service Fusion pricing
- Service Fusion home page
- Service Fusion Offline Mode
- Service Fusion AI phone answering
- Service Fusion ServiceCall.ai
- Service Fusion reputation management
Checked November 2026. Prices and features change; check Service Fusion's site for the latest. Service Fusion is a trademark of its owner. ServFlo is not affiliated with or endorsed by Service Fusion.
Try ServFlo next to Service Fusion
Run both side by side for two weeks. No card needed to explore, and technicians are free on every plan.
- 14 days free
- No card needed to explore
- Unlimited technicians