Invoices & payments
Bill your customers, get paid online or in person, and keep track of every payment.
ServFlo takes you from finished work to money in the bank. You create an invoice from a job or a quote, send it by email or text, and the customer pays online by card or bank. You can also record cash and checks, take a card over the phone, and send reminders when a bill is late.
Invoices and payments live under Billing → Invoices and Billing → Payments. Each customer's page also lists their invoices, payments and balance.
Key ideas
- Invoice statuses. Every invoice is Draft, Sent, Paid, Overdue or Cancelled. An invoice that has received some money but not all shows Partially paid beside its status.
- Balance due. The invoice total less what's been paid. ServFlo updates it with every payment and refund, and marks the invoice Paid when it reaches zero.
- Online payments. Customers pay on a secure Stripe page, straight to your own Stripe account. ServFlo takes no fee on payments. Stripe's own processing fees apply.
- Recorded payments. Cash, checks and other payments you receive yourself. Recording a payment never charges anyone.
- Tips. Customers can add a tip. Tips never reduce the balance and are reported apart from revenue.
- Deposits. Deposits collected on a quote move onto its invoice automatically. See Ask for a deposit.
Invoices
Create an invoice
Bill a finished job, an approved quote, or start from scratch.
Invoice many jobs at once
Invoice every completed job in one go.
Bill a job in parts with progress invoicing
Invoice by milestone or percent complete.
Send an invoice
Email or text an invoice with a pay link.
Send payment reminders
Nudge customers about unpaid invoices.
Getting paid
Set up online payments with Stripe
Connect Stripe so customers can pay by card or bank.
How customers pay online
What customers see, and how to take a card yourself.
Let customers pay over time
Offer Affirm and Klarna on larger bills.
Record a payment
Log cash, checks and other payments you receive.
Refund a payment
Give money back, in full or in part.
Payment receipts
Email a receipt automatically when customers pay.
Feedback and reviews when customers pay
Ask how you did, then invite a Google review.
Accounting
On the Connect, Grow and Pro plans, ServFlo can sync customers, invoices and payments to QuickBooks Online or Xero. See Integrations.
Technicians can also invoice and take payment at the job from their phone. See Mobile app.