Appliance repair software for repair-or-replace calls

Log the model and serial on the first visit, book the return trip when the part arrives, and give customers an honest repair-or-replace quote.

woman in blue crew neck t-shirt standing in kitchen

Photo by HiveBoxx on Unsplash

Pricebook

Appliance repair
Search services
  • Diagnostic service call$95
  • Dryer heating element replacement$235
  • Refrigerator control board replacement$425
  • Washer drain pump replacement$265

Sound familiar?

What appliance repair owners tell us

Parts mean two trips

Diagnose on Monday, order the board, come back Thursday. Keeping track of who's waiting on what is a mess.

Model numbers on sticky notes

We write down the serial in the field and then can't find it when it's time to order.

Repair or replace, and no paper trail

When we tell someone a repair isn't worth it, I want a record of what we found and what we recommended.

How ServFlo helps

Built around the way appliance repair work gets done

Model and serial saved on site

Techs add each appliance to the property with model, serial and a photo of the tag, plus every repair after.

Customers & CRM

Return visits for parts

Add a second visit to the same job when the part lands and drop it onto the board. The customer gets a reminder automatically.

Scheduling & dispatch

Repair-or-replace quotes

Put the repair price and a replacement option on one quote with notes, so the customer decides with the facts in front of them.

Quotes & invoices

Collect the diagnostic fee on the spot

Take the trip charge by card or QR scan-to-pay, and credit it to the repair if they go ahead.

Payments

Appliance repair questions

Something else on your mind? Ask us and a person will answer.

Can I keep a job open while I wait for parts?

Yes. A job can have several visits. Mark the first as diagnosed, add the return visit when the part arrives, and invoice at the end.

Can I see past repairs on the same appliance?

Yes. Equipment lives on the property with its full service history, visible to techs in the mobile app.

Can customers pay online?

Yes. Send a pay link by text or email, or let them scan the QR code on the invoice. Card and ACH are both accepted.

Run a tighter appliance repair business

Add your services, invite your crew and send your first quote this afternoon. No card needed to explore, no contract.

  • 14 days free
  • No card needed to explore
  • Unlimited technicians