Appliance repair software for repair-or-replace calls
Log the model and serial on the first visit, book the return trip when the part arrives, and give customers an honest repair-or-replace quote.
Sound familiar?
What appliance repair owners tell us
Diagnose on Monday, order the board, come back Thursday. Keeping track of who's waiting on what is a mess.
We write down the serial in the field and then can't find it when it's time to order.
When we tell someone a repair isn't worth it, I want a record of what we found and what we recommended.
How ServFlo helps
Built around the way appliance repair work gets done
Model and serial saved on site
Techs add each appliance to the property with model, serial and a photo of the tag, plus every repair after.
Customers & CRMReturn visits for parts
Add a second visit to the same job when the part lands and drop it onto the board. The customer gets a reminder automatically.
Scheduling & dispatchRepair-or-replace quotes
Put the repair price and a replacement option on one quote with notes, so the customer decides with the facts in front of them.
Quotes & invoicesCollect the diagnostic fee on the spot
Take the trip charge by card or QR scan-to-pay, and credit it to the repair if they go ahead.
PaymentsAppliance repair questions
Something else on your mind? Ask us and a person will answer.
Can I keep a job open while I wait for parts?
Yes. A job can have several visits. Mark the first as diagnosed, add the return visit when the part arrives, and invoice at the end.
Can I see past repairs on the same appliance?
Yes. Equipment lives on the property with its full service history, visible to techs in the mobile app.
Can customers pay online?
Yes. Send a pay link by text or email, or let them scan the QR code on the invoice. Card and ACH are both accepted.
More trades we serve
Run a tighter appliance repair business
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