Take a rental order
Book a dumpster for a customer, check that the size is free for their dates, and plan the drop-off and pickup.
Owners, admins and dispatchers can take orders.
Start a new rental
In the left menu, click Rentals, then New rental.
Pick the customer and the address
Choose the customer and the job site where the dumpster goes.
Pick the size and the dates
Choose the size, the drop-off day and the pickup day. ServFlo shows right away whether a dumpster of that size is free for the whole time, and the price.
Add the details
Add where to put it (driveway, street, left side), a photo of the spot if the customer sent one, what is going in it, and the street permit if it goes on the street.
Save
Click Save. The rental gets a number (RNT-12), the drop-off and the pickup appear on the schedule, and the invoice for the rental price is ready to send.
If no dumpster of that size is free, ServFlo warns you. You can pick other dates or another size, or book it anyway if you know one will come back in time.
Choosing the dumpster
You don't have to pick which dumpster goes out: the driver picks it at the drop-off. If you want to hold one now, choose it on the rental. It shows as reserved in the fleet.
Swaps, pickups and changes
On the rental, you can:
- Book a swap or dump run: the driver takes the full dumpster away and leaves an empty one (or empties the same one and brings it back).
- Set pickup day, for an early pickup or a longer rental.
- Edit: change the dates or the size before the drop-off.
- Cancel before the drop-off. An unpaid up-front invoice is canceled too.
Each swap and pickup is a visit on the dispatch board, so you assign and move it like any visit.